We want to take the headache out of maintaining and supporting the technology that is required for businesses to succeed. We have heard way too many times customers saying that their current IT firm “just disappeared” or is only available at lunch or evenings. We know that your business is important, and you cannot wait for your critical systems to be functional. We dedicate ourselves 24/7 to make sure that you don’t have to worry about your systems working at peak performance. We can remotely solve 95% of your issues within minutes versus waiting for us to come to your place of business when we have time. Let us show you how we can be your silent rescuers in the digital world.
01 | MANAGED SERVICES
02 | COMPUTER REPAIR SERVICES
COMPUTER REPAIR
Black Tie IT offers a full range of Desktop and Server Service, Repair and Support that will meet your entire Home Office and Small Business needs.
Black Tie IT is a Microsoft Certified & Partner, A+ and Network+ Certified professional, qualified and highly experienced to provide computer repair, computer service & computer support at a fair price.
When you choose Black Tie IT, you are guaranteed to receive clear and honest answers, expert and certified computer work, and professional computer support for all your computer repair and computer service.
03 | NETWORKING SERVICES
NETWORKING
The backbone of a communicating information highway is the network it runs on. Just as we don’t appreciate potholes in the road when we are driving, we have even less tolerance for spotty or inconsistent internet service. If you have issues with your WiFi at home, or maybe computers in your office that just don’t seem to be running as fast as they should, you are not getting the most out of the services you pay for. We will gladly come in and survey your environment and give you clear and honest answers in a language that you can understand.
04 | FORENSIC IT SERVICES
FORENSIC IT SERVICES
If you feel that you have lost important data due to malicious activity, or just that your systems stopped working unexpectedly, we will make sure to dive in and find the root of the problem. Have you been attacked on the internet and need to find the person behind it? Perhaps you are going through a bad divorce and need all the information you can get to make your case? We work with private investigators, attorneys and law enforcement agencies to ensure that your cyber-exposure is mitigated and we become your cyber-partner, helping protect your privacy and uncover any known risks.
05 | APPLICATION DEVELOPMENT SERVICES
Application Development
In business it is critical that you have systems that will work timely and efficiently. There is always a better way to make the processes that you rely on run more successfully. If you believe that there has got to be a better way, there probably is. We can sit down with you and your team, talk through your current business processes and find a way to make them better than ever. We can develop web applications that reside on the cloud and will make your internal applications highly -available and secure. We have worked with customers like Yahoo!, CBS/Viacom, and FDH Velocitel to building enterprise-class applications that have saved not only labor hours but millions of dollars in lost revenue. How can we help you?
06 | CYBER SECURITY SERVICES
CYBER-SECURITY
The threats that are out there on the internet are real. Whether it’s fake emails from Apple or Microsoft or communications that are intercepted and false information passed for financial gain, there are hundreds of thousands of ways that people all over the globe can take advantage of you. However, it doesn’t take much street knowledge to stop them in their tracks. We can educate you and your family on the things to look for so that you can make better decisions in identifying what is real and what is phony. If you have already been caught in the web of deception, don’t worry, we are your cyber-superhero!
07 | VOIP SERVICES
VOIP
Do you know that most traditional telephone service providers actually charge you MORE to take the top of the line technology and reduce it to low-level architecture to give you an old phone line? It’s true. Most telephone traffic that flows across the wire is digital and it takes a lot of equipment to reduce it down to an old analog phone line. In order to make up for the cost of that equipment, they will charge you a premium for it. You don’t need to be tied down to a wire in your house. With VOIP telephone services, you can ditch the old phones and the big heavy phone system in your office. With a simple flip of a switch, you can have the highest quality telephones running every feature you could need at a significantly cheaper price. On average, our customers see a 75% reduction in their monthly telephone bill after converting to VOIP. Don’t throw your money down the analog drain! Let us come up with a more efficient and cost-effective solution for you and your firm.
08 | IT CONSULTING SERVICES
IT CONSULTING
Technology these days is not always easy. The devices that we use every day are more complex than ever and require us to have an increased knowledge of how they work. Sometimes it gets overwhelming or we put our trust in people to help us just to find out that they are not as knowledgeable as we were originally led to believe. We can help you adjust your current WiFi at your home to get a much better signal, increase your internet speeds, configure printers and other devices as well as go to your office and give you suggestions on how to get the most for your dollar from your providers or make suggestions on your current architecture. Don’t put your critical devices, home network or office infrastructure in the hands on someone that isn’t capable. Let us come in and help you out to make sure the devices you rely on are safe and configured correctly.