How to allow your IT admin to access your computer.
Click the button that relates to your device to begin downloading our Remote Assistance Program.
Launch the downloaded program, it may be located in your Downloads folder.
Give the 9-digit number to your IT admin.
How to end support session.
When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed anymore until you download and run the program again.